SMS & Opt-Out Policy

Last updated: September 6, 2026

Program

Family Equity Protection Alerts is the text-message program run by Family Equity Protection. It exists for one purpose: to follow up on a request you made on familyequityprotection.com. We do not send texts to people who have not submitted our form.

How you opt in

You opt in in one of two places, and they carry the same disclosure and the same optional checkbox. Either complete the questionnaire on our website, enter your mobile number, and check the optional text-message box that appears above the submit button; or go straight to our SMS opt-in form and check the box there. In both cases the box starts unchecked and the disclosure beside it reads:

I agree to receive recurring automated marketing text messages about mortgage protection coverage from Family Equity Protection at the number provided. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to unsubscribe.

The Privacy Policy and Terms & Conditions are linked from that disclosure. We store the exact text, the date and time, your IP address, and the page you submitted from as your consent record. The box is optional and starts unchecked: you get your quote whether or not you check it, which is what makes text consent something other than a condition of purchase. Text messages come from us only — we do not opt you in on behalf of any affiliate, marketing partner or third party.

What we send

Messages about your request: confirmation that we received it, the licensed agent handling it introducing themselves, scheduling and reminders, and follow-up about the coverage you asked about. Occasionally, information about closely related insurance products. Examples:

• “Family Equity Protection: Thanks, Jordan. A licensed agent will text or call you shortly about your request from familyequityprotection.com. Reply STOP to opt out, HELP for help. Msg & data rates may apply.”
• “Hi Jordan, it’s Sam with Family Equity Protection. I have your request in front of me. Do you have ten minutes this week to go through it? Reply STOP to opt out.”

Message frequency

Message frequency varies. You may receive up to 8 messages per month depending on where your request is.

Cost

Message and data rates may apply. Check your carrier plan for details. We do not charge for texts.

How to stop

Reply STOP to any message to opt out. STOP, END, CANCEL, UNSUBSCRIBE, and QUIT all work. You will receive one confirmation text and nothing further. You can also stop calls and emails by telling the agent who contacts you, by using the unsubscribe link in any email, or by writing to privacy@familyequityprotection.com. Every method is listed on our Unsubscribe page.

Help

Reply HELP to any message for assistance, or email support@familyequityprotection.com, or call (813) 726-1753.

Your number

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your text-messaging opt-in data and consent are not shared with any third parties, other than the providers that deliver our messages on our behalf. Carriers are not liable for delayed or undelivered messages. Supported on all major U.S. carriers.

Do-Not-Call

Your consent allows contact even if your number is on a national or state Do-Not-Call registry. Revoking consent as described above ends that permission. We keep an internal do-not-contact list and honour it.

Privacy

How we handle your information is described in our Privacy Policy. The program terms are also in our Terms & Conditions.

Contact

Questions about this page, your request, or how you were contacted: support@familyequityprotection.com. Privacy requests: privacy@familyequityprotection.com. Phone: (813) 726-1753.

By mail: Family Equity Protection, 382 NE 191st St, #875614, Miami, FL 33179.